Refund And Cancellation
Thank you for choosing www.dandelijungleresort.com for your adventure and wildlife experiences. We value your satisfaction and aim to provide the best service possible. Please review our refund policy carefully before making a reservation or booking any of our services.
Reservation and Booking Cancellation
Cancellations by Customers: If you need to cancel your reservation or booking for any reason, please inform us as soon as possible. Our cancellation policy is as follows:
- Cancellations made 15 days or more before the scheduled arrival date will receive a full refund.
- Cancellations made within 8 days of the scheduled arrival date may be subject to a 50% cancellation fee.
No Shows: Failure to arrive at the camp on the scheduled arrival date without prior notice may result in the forfeiture of your reservation, and no refunds will be provided.
Refunds Process
Refund Request: To request a refund, please contact our reservations team at +918971574704 . Include your booking details and the reason for your refund request.
Refund Approval: All refund requests are subject to approval. We will review your request and notify you of the outcome within 2 business days.
Refund Method: Approved refunds will be processed using the original payment method used for the reservation. Please allow 1 business days for the refund to appear in your account.
Exceptions
- Force Majeure: In cases of unforeseen circumstances beyond our control, such as natural disasters, extreme weather conditions, government regulations, or other force majeure events, we reserve the right to cancel or modify reservations. In such cases, we will make every effort to accommodate you with alternative dates or activities. If this is not possible, a full refund will be provided.
Changes to the Refund Policy
- Policy Updates: We may update or modify this refund policy from time to time to reflect changes in our services or to comply with legal requirements. Any updates will be posted on our website, and the date of the last revision will be noted at the top of this policy.
Contact Us
If you have any questions or concerns about our refund policy, please contact our reservations team at Ph. +919591882608 Email : jungleresortsdandeli@gmail.com.